Privacy Policy

What We Collect

When you place an order, we collect the information needed to deliver it: your name, mobile number, delivery district and address, and any note you add to the order. If you submit a product review, we also store your order number and the review content.

How We Use Your Information

• To process, deliver, and provide updates about your order.
• To verify your identity when you track an order or submit a verified review.
• To contact you about your order if the courier or our team needs clarification.
• To keep basic sales records required for running the business.

We do not sell, rent, or trade your personal information to any third party. Your details are shared only with the delivery courier, and only as much as is needed to deliver your parcel.

Cookies and Local Storage

Your shopping cart is stored in your own browser. We use only the cookies necessary for the website to function, such as keeping the admin area secure. We do not use third-party advertising cookies.

Data Storage and Security

Order data is stored securely with our database provider and protected by access controls. Payment card details are never stored on our servers; when online payment is available, it is processed by the payment gateway on their secure systems.

Your Rights

You may ask us what information we hold about you, request a correction, or request deletion of your data (except records we must keep for completed transactions). Contact us and we will respond within a reasonable time.

Contact

Email: support@kenasathi.com
Phone: 01717121839